Shipping Policy
Shipping Policy for Our Cosmetics Store.
Thank you for shopping with us! We are committed to delivering your beauty products quickly and securely. Here’s everything you need to know about our shipping policy:
1. Shipping Locations:
- We offer delivery across the UAE, including major cities like Dubai, Abu Dhabi, Sharjah, and other regions.
- Currently, we only ship within the UAE.
2. Processing Time:
- Orders are processed within 1-2 business days after payment confirmation.
- During high-demand periods or promotions, processing may take slightly longer, and we will notify you of any delays.
3. Shipping Times:
- Standard shipping typically takes 2-5 business days, depending on your location.
- Express shipping options are available for faster delivery (1-2 business days).
4. Shipping Fees:
- We offer free standard shipping on orders above a certain amount (e.g., AED 200).
- For orders below the free shipping threshold, a flat shipping fee of (AED 15) will apply.
- Express shipping is available at an additional charge, which will be calculated at checkout.
5. Order Tracking:
- Once your order has shipped, you will receive a tracking number via email or SMS to monitor your package.
6. Delivery Partners:
- We partner with trusted delivery companies to ensure safe and timely arrival of your products.
7. International Shipping:
- Currently, we only offer shipping within the UAE. International shipping is not available at this time.
8. Damaged or Incorrect Items:
- If your order arrives damaged or incorrect, please contact our customer service team within 48 hours of receiving your package for assistance.
We strive to provide the best shopping experience and deliver your cosmetics products with care. If you have any questions, feel free to reach out to our support team!
Note: Delivery times may vary due to unforeseen circumstances, such as weather conditions or public holidays.
Thank you for shopping with us! We are committed to delivering your beauty products quickly and securely. Here’s everything you need to know about our shipping policy:
1. Shipping Locations:
- We offer delivery across the UAE, including major cities like Dubai, Abu Dhabi, Sharjah, and other regions.
- Currently, we only ship within the UAE.
2. Processing Time:
- Orders are processed within 1-2 business days after payment confirmation.
- During high-demand periods or promotions, processing may take slightly longer, and we will notify you of any delays.
3. Shipping Times:
- Standard shipping typically takes 2-5 business days, depending on your location.
- Express shipping options are available for faster delivery (1-2 business days).
4. Shipping Fees:
- We offer free standard shipping on orders above a certain amount (e.g., AED 200).
- For orders below the free shipping threshold, a flat shipping fee of (AED 15) will apply.
- Express shipping is available at an additional charge, which will be calculated at checkout.
5. Order Tracking:
- Once your order has shipped, you will receive a tracking number via email or SMS to monitor your package.
6. Delivery Partners:
- We partner with trusted delivery companies to ensure safe and timely arrival of your products.
7. International Shipping:
- Currently, we only offer shipping within the UAE. International shipping is not available at this time.
8. Damaged or Incorrect Items:
- If your order arrives damaged or incorrect, please contact our customer service team within 48 hours of receiving your package for assistance.
We strive to provide the best shopping experience and deliver your cosmetics products with care. If you have any questions, feel free to reach out to our support team!
Note: Delivery times may vary due to unforeseen circumstances, such as weather conditions or public holidays.